BOOKING POLICIES

 

Children

Lagùn Hotel allows children up to 6 years old to stay for free using the existing bedding. Baby cribs are complimentary upon request and subject to availability. 

 

Extra Persons

All room rates are good for 2 persons.  Any additional person in the room using existing bed setup is subject to extra person charge.  Children from 7 to 11 years old are subject to PHP1,000 per night.  Children above 12 years old are considered adults by the Hotel and are subject to extra person charge of PHP1,800 per night.   This is to cover accommodations and breakfast.

 

Extra Bedding

The Hotel allows for extra bed, depending on the room configuration.  Please do inform us ahead of time so we can prepare the room for your arrival.  Extra bed is chargeable PHP500 per night and is billed on top of the Extra Person Charge.

 

Re-Booking Policy

1.  Guaranteed bookings:
-    Peak Season:
     May be re-booked 41 days or earlier prior to travel date without charges.
     Re-booking from 21-40 days will incur one (1) night room charge per room.

-    Lean Season:
     May be re-booked 22 days or earlier prior to travel date without charges.
     Re-booking from 8-21 days will incur one (1) night room charge per room.

2.  In case of force majeure, guests are allowed to re-book without penalty within 1 year from original travel date.
3.  No refund shall be extended for re-booking.  Any increase in prevailing rates on selected new travel dates shall be charged accordingly.

 

Hotel Check-in / Check-out Policy

1.  Standard hotel check-in time is after 2pm and check-out time is 12pm.  Early check-in or late check-out is available upon request, but subject to room availability.
2.  Incidental deposit of PHP5,000.00 per room will be required from the guests upon check-in, either via cash or credit card.  Any unused amount will be refunded upon checkout.

 

General Policy

SMOKE-FREE HOTEL

Lagùn Hotel adheres to the No Smoking Policy in El Nido. As such, we charge PHP8,000 for any violation of said policy.

 

DAMAGE TO HOTEL PROPERTY

The Hotel reserves the right to charge guests the cost of rectifying damage or soiling, caused by accidental, deliberate, negligent or reckless act of the guest to the Hotel's property or structure.  

 

SAFETY DEPOSIT BOX

Guests are encouraged to keep their valuables in the in-room safe or in the Safe Deposit Box provided at the Front Desk. The Hotel shall not be liable for the loss of money or other personal valuables during your stay.
 

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